blog

Grocery Manager - Service Pack 3

Mon, 26 Sep 2011 15:57:00 +0930

Service Pack 3 in now available for general release and is free for all maintenance paying customers. Service Pack 3 includes a number of changes including the ability to sell iTunes Cards, the ability to exclude certain products from host processing, the printing of name and address dockets for home delivery (details obtained from Customer Manager), product look-ups at the POS and the ability to process stock adjustments at the POS amongst other things. Please contact your local Worldsmart Retail Account Manager if you would like to take advantage of these new enhancements.

Leongatha SUPA IGA, Retailer of the Year

Mon, 26 Sep 2011 15:52:39 +0930

Congratulations also to Michael Lorenz and his team at Supa IGA Leongatha who were presented with the Supa IGA Retailer of the Year Award, and then went onto win the highly coveted IGA National Retailer of the Year Award, at the annual IGA Retailer of the Year Awards held on the Gold Coast. Michael's Supa IGA Leongatha was awarded the prestigious Supa IGA Retailer of the Year Award due to the significant refurbishment of their fresh produce and grocery departments, which has dramatically improved the customer shopping experience. Not one to rest on his laurels, Michael is now upgrading his Point of Sale hardware to the latest generation Toshiba TEC POS to ensure his customers receive the best shopping experience possible when they visit his stores.

SUPA IGA High St, Toowoomba - Reopening

Mon, 26 Sep 2011 15:48:57 +0930

Congratulations to the Cornett’s Group on the refurbishment and reopening of Supa IGA High St Toowoomba. A lot of time, money and effort has gone into this store and the results are fantastic. The store is now running 10 lanes of top of the range Toshiba TEC Navikeys working in conjunction with the world’s best selling scanner/scale the Datalogic Magellan 84XX. This store is also the first Cornett’s store to include Self Checkout. Cornett’s chose to go with the IBM Self Checkout solution with a cashless configuration.

Marketplace IGA open at Greenslopes

Mon, 26 Sep 2011 15:45:50 +0930

The Hopper Group’s latest store has just been opened at Greenslopes, approximately 7km from the heart of Brisbane. It is hard to believe that Marketplace IGA was once a Tenpin Bowling alley! This store has a number of unique architectural features and has been constructed with a major focus on minimising the impact on the environment. The fit out and consumer offering is second to none which should make it an absolute joy for locals to shop in.

Group Controller V5.0 Available Now

Mon, 26 Sep 2011 15:32:24 +0930

Version 5.0 of Group Controller is now available for all customers using Worldsmart Retail’s Head Office solution. The new version of Group Controller sits on a Microsoft SQL database and includes numerous new features. Group Controller users will find changes to the management of scale lines from head office, the calculation of rebates, ordering of head office allocations and most importantly the introduction of our new SQL reporting module. This new version is being rolled out by our Major Groups Team and please contact your local Account Manager if you have not been given a date for your upgrade to take place.

Stirling Foodland – Implement IBM Self Checkout

Mon, 04 Apr 2011 13:20:28 +0930

Worldsmart Retail would like to congratulate the Romeo Retail Group on the opening on Stirling Foodland. The Romeo family have taken customer service a step further with the first installation of IBM Self Checkout in South Australia. We are proud to partner with one of Australia’s finest retailers and look forward to their continued success in the Australian retail market.

Smart Rewards – New Online Loyalty Launched by Worldsmart Retail

Mon, 04 Apr 2011 13:20:28 +0930

Worldsmart Retail are proud to announce the launch of our new online loyalty program , Smart Rewards. This web based system will allow retailers to better engage with their customers by;

Allowing customers to view their details online, including points balance and transaction history.
Allowing customers to update their details online, including Community Benefit charities.
Allowing customer the option to pay with points at the POS.
Allowing customer to ‘opt in’ for a monthly points statement and other marketing material.

The system is designed so that multi store owners can offer a seamless loyalty experience across all of their stores, furthermore this can be expanded to include ‘other’ stores as all transactions are stored in a central database managed by Worldsmart Retail.

SUPA IGA Atherton – IGA Australia International Retailer of the Year

Mon, 04 Apr 2011 13:20:28 +0930

On 28^th March 2011 Michael Shakes owner of Atherton Supa IGA, was awarded the IGA Australia International Retailer of the Year Award at the IGA Global Rally in Vancouver, Canada. With over 10 000 IGA stores in some 43 different countries this is the most prestigious award an IGA Retailer can achieve.

The journey began back in 2010 when the store underwent a stringent audit of its service, range, offer and standards. This placed them in good stead and in April of 2010 they were awarded Queensland and Northern N.SW. IGA Retailer of the Year followed by National Retailer of the Year in July.

Just over two years ago, Atherton Supa IGA moved to a new, larger location, which meant they had an even greater opportunity to be community and local focused. Today, more than 35 per percent of their produce is sourced locally. They buy local fruit and vegetables, coffee, chicken, fish, milk, eggs and meat.

“Our shoppers keep coming back day after day because they know we're going to take care of our community in every way we can, whether that's helping our local growers and producers, or giving back to the community.” Mike said.

Atherton Supa IGA heavily supports local schools and clubs and is actively involved in many community events, including Relay for Life, Operation Rudolf, the Mayors Christmas Appeal, the Barra Bash and the IGA Leukaemia Car Rally and Race Days.

In Mike’s acceptance speech he said he felt “this award belongs to all of the staff who have given up so much of their time over the past two years to make the dream come true and the community who have stood behind us during the progression from our old store to the award winning store Atherton Supa IGA has become today”.